AllCom On-line Sign-up Information

You can sign up on-line without having to fill out any Letter Of Application for service under two different plans:

There are two main types of service that AllCom offers:

1. Switched service: This is where your long distance company is switched to AllCom. Once you have signed up for AllCom's service, to place a call under switched service, all you need to do is enter the number "1" plus area code and phone number of the number you want to call. International calls: just substitute "011 for the "1" then enter the country code and the international long distance phone number.
2. ByPass service: This is where you keep your current long distance company but dial some numbers to bypass your current carrier to get onto AllCom's service on a per call basis. This is done by dialing a toll-free number, then a "1", then area code and the long distance number you want to call., then the "#" sign to send that request. International calls: substitute "011 for the "1", then enter the country code and the international long distance phone number. If you're going to use this option frequently, you can enter the toll-free number into your speed dial option of your telephone (most telephones allow you to do this) so all you need to do is press the speed dial button, then the area code and long distance phone number of the number you want to call.

There are several different ways you can sign up. You can sign up directly on line for either Switched or ByPass service, and for accuracy, this is the preferred method of signing up for service. There standard switched long distance plan is called the NationWide Plan. There is a special international switched plan called the WorldWide Plan that offers a 23.6% discount off of the NationWide international rates, but the interstate rate is 1 cent per minute higher (5.9 cents/minute). However, if you're doing mostly international calls, then choose the WorldWide Plan. Click here to compare the switched NationWide and the switched WorldWide plans:

Do you want the best of both worlds? Sign up for the switched long distance NationWide plan, then request you add the ByPass Service. You'll get the great 1 second billing increment for domestic calls, then you can use the ByPass plan to call your international calls and get the same international rate as the WorldWide plan. The only disadvantage is that the billing increments on the ByPass plan are 1 minute while the billing increments on the WorldWide plan are 1 second (after the initial 60 second minimum).

To sign up directly on-line for the switched long distance NationWide plan:
To sign up directly on-line for the switched long distance WorldWide plan:
To sign up directly on-line for the ByPass long distance service:

However, if you don't feel comfortable signing up on-line, you have two additional options:

1. Call 1-866-821-9302 and an AllCom customer service representative will take down your phone number and all the other appropriate long distance setup information for changing your service. They may ask you for our agency number, and this is C2078. The only disadvantage of calling the 866-821-9302 number is that as AllCom has 10 different rate plans, the "order taker" person at AllCom would not know the particular plan you have been quoted from our agency, but by giving our agency number (N2078 for the NationWide Plan, W2078 for the WorldWide plan) to the order taker, you will get the plan as described. As an authorized agent of AllCom, out of the 10 rate plans that AllCom offers, we have chosen to offer AllCom's lowest rate plan that they have available. AllCom only accepts new orders from independent agents as independent agents have been found to better serve the customer wanting to switch long distance services, i.e., you can't directly sign up at AllCom's web site, only through independent agents. Before calling AllCom's customer service representative, you're welcome to call our agency, CTS, Incorporated of Virgina, at 1-800-267-8276 if you have any questions (Mon-Sat: 9am-11pm; Sun: 1pm-11pm Eastern Standard Time).

2. Download our paper forms, print out the form, then fax (or mail) the form back to us.

You may request forms by any of the following 4 methods:

If you have Adobe Acrobat and want to download the application form (or any of the other forms available):

OR

.  E-mail your request for the forms to be faxed (include your fax number) , mailed (include your address), or e-mailed as an attachment: costar@costar.net

OR

 Request the forms by mail:

CTS, Incorporated of Virginia
4216 Evergreen Lane, #112
Annandale, VA  22003

OR

 Phone: 1-800-267-8276 to request the form(s) to be mailed, faxed , or e-mailed to you.

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